USING THE 80/20 RULE

TO CREATE MOMENTS THAT

MATTER IN RECRUITING


Watch On Demand >

Chris is the Vice President of Talent and Organizational Effectiveness at PointClickCare, a North American Candidate Experience Award Winner and #2 in the 2019 Candidate Experience rankings. In his role, Chris leads the adoption of next generation recruitment strategies, with a focus on employer branding, talent planning, and internal mobility.

CHRIS MULHALL
VP Talent & Organizational Effectiveness, PointClickCare

WHAT YOU'LL LEARN:

When looking to modernize your candidate experience to give your company a competitive recruiting advantage, where should you prioritize your efforts and budget?

To make this important decision for PointClickCare, Chris Mulhall, VP Talent & Organizational Effectiveness, turned to the 80/20 rule, which states that 80% of your results come from 20% of the actions you take. It was a smart principle to follow, because it enabled Chris and his lean recruiting team to focus their attention on three moments in their candidate experience that truly mattered. As a result of these improvements, this year PointClickCare ranked #2 in the North American Candidate Experience Awards!

You’ll learn how to determine the moments that matter in your candidate experience. Chris explains how he used candidate feedback to revamp their communications strategy by combining personalized correspondence with automation technology to close the black hole. You’ll hear about “Follow Up Fridays” and how you can use this nurture strategy to strengthen candidate relationships and maintain a strong talent pipeline. You’ll take away lessons learned and proven practices that can make a big impact on your 2020 plan.

"I thought the presentation on the 80/20 meeting was the best. The content was so relevant and full of great tips that everyone can take forward. Chris Mulhall was a very engaging speaker as well."

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"I learned from Chris that in addition to emotion and fairness, communicating, updating and checking-in regularly with candidates helps to create a great candidate experience and moments that matter to candidates."

SPEAKER:

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